Disclaimer and Privacy Policy

Law Office of Claudia Hernandez, PLLC
Last Updated: 01/20/2026

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The Law Office of Claudia Hernandez, PLLC (“the Firm,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and during your interactions with our office.

 

1. Information We Collect

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Information You Provide

We may collect personal information that you voluntarily provide, including:

• Your name

• Contact information (email, phone number, address)

• Information submitted through contact forms or consultation requests

• Documents or details you choose to upload or share

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Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• General usage and traffic data

This information helps us improve our website and user experience.

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2. How We Use Your Information

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We may use your information to:

• Respond to your inquiries

• Schedule consultations

• Communicate with you about your matter

• Improve our website and services

• Maintain internal records and comply with legal obligations

Submitting information through this website does not create an attorney‑client relationship. An attorney‑client relationship is only formed after a written agreement is signed.

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3. Text Messaging and Mobile Communications

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If you provide your mobile phone number, you may receive text messages from the Firm regarding:

• Appointment reminders

• Case‑related updates

• Document requests

• General communication related to your matter

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Consent

By providing your mobile number, you consent to receiving text messages from the Firm. Message and data rates may apply depending on your mobile carrier.

 

Opting Out

You may opt out of text messaging at any time by replying “STOP” to any message or by contacting us directly. Opting out may limit our ability to communicate with you efficiently about your matter.

 

Confidentiality

While we take reasonable steps to protect your information, text messaging may not always be a fully secure method of communication. If you prefer not to receive sensitive information via text, please notify us so we can accommodate your communication preferences.

 

4. How We Protect Your Information

 

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission over the internet is completely secure.

 

5. Sharing of Information

 

We do not sell or rent your personal information.

We may share information only:

• With your consent

• With trusted service providers who assist in operating our website or office (and who are bound by confidentiality obligations)

• As required by law, court order, or ethical obligations

• To protect the rights, safety, or security of our clients, systems, or staff

 

6. Attorney‑Client Confidentiality

 

Once an attorney‑client relationship is established, information you provide is protected by attorney‑client privilege and professional confidentiality rules.
 

Information submitted through this website before a formal engagement may not be privileged.

 

7. Cookies and Tracking Technologies

 

Our website may use cookies or similar technologies to:

• Improve functionality

• Analyze website traffic

• Enhance user experience

 

You may disable cookies in your browser settings, though some features may not function properly.

 

8. Third‑Party Links

 

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those external sites.

 

9. Children’s Privacy

 

This website is not intended for children under 13. We do not knowingly collect information from children.

 

10. Your Rights and Choices

 

You may request that we:

• Update or correct your information

• Delete information you have provided (subject to legal and ethical obligations)

• Limit certain communications

 

To make a request, contact us at:

210-528-1890

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11. Changes to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

 

12. Contact Us

 

If you have questions about this Privacy Policy or how your information is handled, please contact:

 

Law Office of Claudia Hernandez, PLLC
PO BOX 700190, San Antonio, Texas 78270
210-528-1890